Urblink is in beta — municipalities can request free beta access to try the platform with their team.

The citizen network for your municipality

Publish across channels, schedule posts, and manage roles. Let residents report issues, track progress, receive alerts and notifications, browse events, take part in consultations—and give your teams a clear task workflow.

Urblink dashboard on a town hall computer linked to a resident’s mobile app in front of the town hall.

Public sector

Built for public service

Whether you are a small town or a large authority, the same building blocks adapt to your organisation: citizen-facing app plus tools for communications and operations.

Municipalities & local councils

Intermunicipal bodies (EPCI, syndicates…)

Metropolises & large cities

Become a beta partner

Urblink is in beta: we are not displaying customer logos yet. Below are the types of public organisations the platform is designed for — contact us to join the pilot programme.

Urblink citizen platform on desktop and mobile devices in a community setting.

Capabilities

Everything you need to inform, listen, and act

Urblink brings together social-style publishing for the city, a dedicated path for citizen reports with full traceability, proactive outreach, participation mechanisms, and day-to-day coordination for municipal staff.

Multi-channel publishing

Write once and publish across the channels you choose. Schedule posts in advance and stay in control with granular roles and permissions.

Citizen reporting

Residents report issues from the citizen app—roads, cleanliness, lighting, and more. Municipal teams are alerted sooner, with the context and location needed to act.

Transparent tracking

Each report has a clear timeline: citizens see progress, internal teams keep a record of actions and messages. Fewer back-and-forths, more clarity.

Alerts and notifications

Reach residents when it matters: works, closures, safety notices, or event reminders. Notifications sit alongside the same app used for reporting.

Events calendar

Publish your municipal agenda—public meetings, local festivals, office hours. Citizens browse and plan from the same application.

Consultations and internal tasks

Run consultation campaigns to gather views, then manage tasks assigned to teams: ownership, priorities, and follow-through until closure.

Product tour

Three pillars that structure Urblink for your teams and residents.

Three Urblink scenarios: clear communications at the town hall, citizen mobile app, and field operations tracking for reports.

Designed for responsiveness and trust

Reduce friction between residents and services: faster handovers, visible progress, and a single narrative for what the city is doing on the ground.

  • 1 app

    for citizens: reports, alerts, agenda, consultations

  • Multi-post

    one composition, several destinations, optional scheduling

  • Roles

    separate responsibilities for drafting, validation, publishing

  • Tasks

    assignments and follow-up for municipal teams

At a glance

Why teams adopt a unified citizen platform

Fewer silos between communications, participation, and field services. Residents get a clearer signal; staff get a clearer backlog.

One suite

Editorial, participation, notifications, and internal coordination share the same foundation—without merging unrelated products.

Reports

structured intake with location and history

Alerts

push important messages to the citizen app

Agenda

municipal events visible in one calendar

Consultations

time-boxed campaigns with clear participation rules

FAQ

Frequently
asked questions

Citizens use a single mobile app to report issues in the public space, follow how their report is handled, receive municipal alerts and notifications, browse the events calendar, and take part in consultation campaigns when the city launches one.

Ready to bring your city closer to residents?

Tell us about your priorities—communications, reporting, consultations, or internal task management—and we will walk you through how Urblink maps to them.

Next step

Let’s talk

Request a demo, ask about the beta, or describe a pilot project — we reply quickly and can point you to the right next steps.